Privacy Policy
Last updated: April 10, 2026
1. Who we are
MRZM Labs ("we", "us", "our") operates the website mrzm-labs.com. We are the data controller responsible for your personal data.
Contact: help@mrzm-labs.com
2. What data we collect
We collect the following personal data when you submit the order form:
- Name — to address you personally
- Email address — to communicate about your order
- Business name — to understand your project
- Website URL (optional) — to review your existing online presence
- Project description — to build your landing page
- Selected plan — to determine service scope
If you consent to analytics cookies, we also collect:
- Usage data via Meta Pixel (Facebook) — pages viewed, conversion events
- Behavioral data via Microsoft Clarity — session recordings, heatmaps, click patterns
3. Legal basis for processing
We process your data based on the following legal grounds under Article 6 GDPR:
- Contractual necessity (Art. 6(1)(b)) — form data is processed to fulfill your service request
- Consent (Art. 6(1)(a)) — analytics cookies are only placed after you explicitly accept them via the cookie banner
- Legitimate interest (Art. 6(1)(f)) — we may use aggregated, non-personal data to improve our website
4. Cookies and tracking
We use cookies only with your explicit consent. You can manage your preferences at any time by clearing your browser cookies and revisiting the site.
| Cookie / Tool | Provider | Purpose | Retention |
|---|
| Meta Pixel | Meta Platforms, Inc. | Conversion tracking & advertising | Up to 180 days |
| Microsoft Clarity | Microsoft Corporation | Session recordings & heatmaps | Up to 365 days |
| cookie_consent | MRZM Labs (1st party) | Stores your cookie preference | 365 days |
No analytics cookies are loaded until you click "Accept" on the cookie banner.
5. Data processors
We share your data with the following third-party processors, all of whom are GDPR-compliant or operate under adequate safeguards:
- Vercel Inc. — website hosting (US, EU data region available)
- Resend Inc. — transactional email delivery
- Meta Platforms, Inc. — advertising analytics (only with consent)
- Microsoft Corporation — behavioral analytics (only with consent)
Where data is transferred outside the EU/EEA, we rely on Standard Contractual Clauses (SCCs) or adequacy decisions as safeguards.
6. Data retention
- Form submissions — retained for the duration of the business relationship, then deleted within 12 months
- Email correspondence — retained for up to 24 months
- Analytics data — retained per the provider's policy (see Section 4)
7. Your rights
Under the GDPR, you have the right to:
- Access — request a copy of your personal data
- Rectification — correct inaccurate data
- Erasure — request deletion of your data ("right to be forgotten")
- Restriction — limit how we process your data
- Portability — receive your data in a structured, machine-readable format
- Objection — object to processing based on legitimate interest
- Withdraw consent — revoke cookie consent at any time
To exercise any of these rights, email us at help@mrzm-labs.com. We will respond within 30 days.
8. Supervisory authority
If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local Data Protection Authority (DPA) in your EU/EEA member state.
9. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
10. Contact
For any privacy-related questions, contact us at:
help@mrzm-labs.com